FAQ's
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Frequently Asked Questions About Aiding Surgical
What is Aiding Surgical?
Aiding Surgical is a trusted provider of high-quality surgical instruments, medical supplies, and operating-room equipment designed for hospitals, clinics, and healthcare professionals. We focus on delivering reliable, durable, and clinically proven tools that support safe and effective patient care.
Who are your products designed for?
Our products are crafted for surgeons, physicians, nurses, and medical facilities of all sizes—ranging from large hospitals to private practices.
What types of surgical instruments do you offer?
We offer a comprehensive range, including general surgery instruments, orthopedic tools, dental instruments, microsurgery instruments, and customized surgical sets.
What are your shipping options?
We ship domestically and internationally. Delivery times depend on location and shipping method selected at checkout.
Do you provide instrument care instructions?
Yes. We offer detailed cleaning, sterilization, and maintenance guidelines to help extend the life of your instruments.
Can you repair damaged instruments?
We offer repair and refurbishment services for most instrument types. Contact us for assessment and pricing.
Are your instruments certified?
Yes. All Aiding Surgical instruments meet international quality standards and regulatory requirements. Certifications may include ISO, CE, and FDA compliance depending on the product category.
Can I request custom surgical instruments?
Absolutely. We provide custom manufacturing and modification services to meet specific surgical requirements.
Do you offer bulk order discounts?
Yes. We offer tiered pricing for bulk purchases. Please contact our sales team for a customized quote.
Do your instruments come with a warranty?
Yes. All instruments include a standard manufacturer warranty covering defects in materials and workmanship.
What is your return policy?
Unused and unopened products may be returned within the specified return window. For defective or damaged items, please contact us immediately for replacement or support.
How do I reach customer support?
You can contact our support team via email, phone, or through the contact form on our website. We typically respond within 24 hours.